Mobile Dog Exercise Services Form and Client Disclaimer
1. Services Provided:
FitPets L.L.C-FZ agrees to provide mobile dog exercise services on a training track within the mobile van, each session lasting approximately 20 minutes.
2. Client Responsibilities:
The Client acknowledges and agrees:
a) Ensure that the dog(s) participating in the exercise sessions are adequately vaccinated and healthy.
b) To be responsible for any actions and behaviours of their dog(s) before, during, and after the exercise sessions.
c) That the Business shall not be held liable for any injury, illness, or other harm that may occur to the dog(s) or any third party during the exercise sessions.
d) Proper grooming and maintenance of your pet's toenails are essential to ensure a safe and enjoyable experience during our sessions. We kindly request that all clients trim their dog's toenails before their scheduled session. Failure to comply with this requirement may result in the refusal of service, as overgrown nails pose a risk of damage to our equipment and facilities. In such instances, clients will be held responsible for the full session fee, regardless of whether the service was rendered. We appreciate your understanding and cooperation in maintaining a safe environment for all.
3. Limitation of Liability:
The Client acknowledges that while FitPets L.L.C-FZ will take reasonable precautions to ensure the safety and well-being of the dog(s), inherent risks may be present. In no event shall FitPets L.L.C-FZ be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, injuries, illnesses, or property damage arising out of or in connection with the exercise sessions. The Client agrees that the maximum liability of FitPets L.L.C-FZ shall be limited to the amount paid for the session in question.
4. Dog Behaviour:
The Client acknowledges that the behaviour of dogs can be unpredictable and may result in aggression or confrontation. The Client agrees that FitPets L.L.C-FZ shall not be responsible for any injury or damage caused by the actions of their dog(s), including but not limited to fights or conflicts with other dogs.
5. Cancellation Policy:
We understand that plans can change, and you may need to cancel or reschedule your session. Please review our cancellation policy below:
Cancellations:
To cancel your scheduled session, you must notify us no later than 5:00 PM the day before your scheduled session. Cancellations received after this cutoff time will be considered late cancellations and subject to the full session fee.
Late Cancellations:
You will be charged the full session fee if you cancel your session after 5:00 PM the day before your scheduled appointment.
No-Shows:
If you do not show up for your scheduled session and do not provide any advance notice of cancellation, you will be charged the full session fee.
How to Cancel:
To cancel or reschedule your session, please contact us telephonically or via WhatsApp before the cancellation deadline.
We understand that unexpected circumstances can arise, and we will consider exceptions to this policy on a case-by-case basis. Please let us know if you have any extenuating circumstances, and we will do our best to accommodate you.
6. Monthly Packages:
Prepaid Monthly packages are only valid for 30 days from the date of actual purchase and can only be used for 1 dog (Sharing between dogs are not allowed). The Prepaid packages are invoiced monthly in advance and automatically expires after 30 days, regardless wether they are used or not.
7. Governing Law:
This Agreement shall be governed by and construed by the laws of the UAE, without regard to its conflict of law principles.
8. Entire Agreement:
This Agreement constitutes the entire understanding between the parties concerning the subject matter hereof and supersedes all prior agreements, representations, warranties, statements, promises, information, arrangements, or understandings, whether oral or written, relating to the subject matter hereof.
9. Acceptance:
By participating in the mobile dog exercise services provided by FitPets L.L.C-FZ, the Client acknowledges that they have read, understood, and agreed to all terms and conditions outlined in this Agreement.